All sessions are simultaneously translated into Spanish and Portuguese.
Bakery Department
We will look at which consumers are driving bakery success and also how a bakery can help meet your shoppers’ needs on both an occasion and everyday basis. Discover the latest bakery flavor and product trends in the US to spark ideas you can implement in your stores.
Category Management
Review the lessons of the past, study key trends and discover the next generation of category management. Apply this knowledge to build sales and increase profits.
Deli Department
We will explore which US consumers are interested in deli products, look closely at what products are driving growth and how strong fresh grocery retailers utilize deli as a key part of their success. Discover the latest deli trends and take home ideas you can use in your stores.
Developing a High Performance Culture
Success in business calls for continual growth and people development. Learn how to implement a learning plan that delivers necessary skills and knowledge for excellent performance.
Effective Events and Advertising
Take a look at events that bring excitement and fun back into the store. Capture today's customers with the most effective advertising and merchandising methods.
Importance of New Products and Trends
Look at new products from the shopper's perspective, how a new product affects its category and profits, and the unique issues faced by independents when new products enter the market.
It's About Time…
Analyze bad habits that waste time, and learn many time saving techniques used by highly rated and profit-oriented managers.
Leadership and Self-Assessment
Learn the role of a leader and the characteristics that define a great one. Discuss personality types and take an assessment to better understand yourself and how you interact with others.
Meat Department
Discover the secret of a first-class meat department. Learn about meat trends, management, marketing and how beef and poultry can make your store a destination.
Positioning for Retail Success
This topic addresses the following question: "How, in the eyes of my customers, can I differentiate my store from better-capitalized or larger organizations?"
Produce Department
Customers often choose one store over another based on the quality of the produce department. Find out how to bring excitement to this department and increase your own sales and profit.
Retail Shrink Management
Identify potential sources of shrink and how they impact your profitability. Understand how your processes affect shrink and what you can do about it. Find out about technologies that combat employee theft, shoplifting, burglaries and robberies.
Supermarket Finance
Review key financial indicators for independents. Learn best practices, how to use financial statements and how to make decisions that determine long-term financial sense.
Team Building activities
To promote cross-learning and the exchange of ideas, students participate in group dynamics that explore teamwork, best practices and leadership skills.