Note: Customer Service and Professionalism I and II are new courses meant to replace the previous Customer Service and Professionalism.

For many associates, the supermarket industry provides the first experience to the professional workplace – a workplace that is courteous, conscientious, and businesslike.

In the Customer Service and Professionalism II, a student will learn what Professionalism is and proper workplace etiquette for the supermarket industry.

Below are the topics that will be covered:

• Professionalism
• Workplace Etiquette

Course Duration: 1.25 hours