September 30, 2008

 IGA Coca-Cola Institute Perspective

Introducing Two New Courses...

A message to IGA Retailers from...
Jason King
Course Developer
IGA Coca-Cola Institute

As more and more retailers use Web-based training, the IGA Coca-Cola Institute is continually developing and improving courses to meet their needs. Today I am pleased to announce that the IGA Coca-Cola Institute is offering in place of its popular Customer Service and Professionalism course two new Web-based courses featuring upgraded and expanded information: Customer Service and Professionalism I and Customer Service and Professionalism II.

With increased competition in today's supermarket industry, providing customer service is no longer an added benefit; it is a necessity. Providing exceptional service will build a relationship that keeps the customer coming time and time again. In Customer Service and Professionalism I, a student will discover how to consistently provide that service by learning more about supermarket shoppers and developing the skills needed to establish a relationship with those shoppers.

Customer Service and Professionalism II focuses on professionalism and proper workplace etiquette for the supermarket industry. For many associates, the industry provides the first experience to the professional workplace - a workplace that is courteous, conscientious, and businesslike.

For more information about these courses, visit the Institute Web site at http://www.igainstitute.com/ or call 1-800-321-5442.

Thank you for your time,

Jason King

 

Retail News

Costco's private-label business now accounts for almost 18% of the warehouse club store chain's sales, reported The Wall Street Journal. Full Story (WSJ Subscription Required)

Managers plan on hiring 3.7 seasonal employees this holiday season, about 33% less than the 5.6 seasonal workers hired last year, according to a new SnagAJob.com survey conducted by Ipsos Public Affairs. This figure includes the 57% of managers who do not plan on making any hires this year, which is up 8 percentage points from 2007. Managers who plan to hire at least one hourly holiday worker claim they are looking to bring on nine seasonal workers on average, down 20% from the 11.2 employees they report having hired last year. Full Story

Schnuck Markets introduced ShoptoCook Recipe Solutions Center kiosks in 27 of its stores following a pilot in one store last year. Each store features three kiosks, including one each in the meat and wine departments, reported Supermarket News. Full Story

Shaw's Supermarkets Inc. debuted its "Shop n' Roll" baskets in 13 of its more urban Shaw's and Star Market stores. The plastic baskets, which have four concealed wheels on their bottoms, have a traditional handle for carrying and a long handle so they can be pulled behind the shopper. According to their North American distributor, a benefit is that they prompt some shoppers to load them with more groceries, instead of perhaps heading to the checkout when carrying them becomes fatiguing, reported Boston Herald. Full Story

Aloha Petroleum, Ltd. will open a prototypical convenience store, beginning with a new, ground-up unit to open on Oahu in 2009. Currently, Aloha Petroleum serves Hawaii with more than 30 company-operated Island Mini-Mart convenience stores and nearly 80 retail fuel locations on the islands of Oahu and Hawaii, reported Market Watch. Full Story

Manufacturer News

Pilgrim's Pride Corp. completed a definitive written agreement with its lenders to temporarily waive the fixed-charge coverage ratio covenant under its credit facilities through Oct. 28. The lenders also agreed to continue to provide liquidity under these credit facilities during this same 30-day period in accordance with the terms of the waiver agreement. Full Story

Heinz created the Morning Express Breakfast Club, an online community that introduces Smart Ones brand's new line of breakfast quesadillas and sandwiches. Full Story

Essential oils from cinnamon may inhibit the growth of micro-organisms by as much as 60%, according to new research from Greece published in Innovative Food Science and Emerging Technologies. The oil was tested for its antifungal activity and the results suggest it could slow fungal spore production in certain food applications, reported Food Navigator Europe. Full Story, Study Abstract

Hat Trick Beverages Inc.'s Hot Beverages Division secured North American distribution rights for vending machines designed to carry Pringles 'Grab and Go' mini cans of potato chips. Full Story

Kemps and Caribou Coffee are launching Kemps Caribou Coffee Milk. The fat-free product will be available in most Twin Cities supermarkets. The 10.5-oz. bottles of Kemps Caribou Coffee Milk will retail for a suggested price of $1.49 per bottle. Full Story

Caribou Coffee is now offering Amy's Blend. Ten percent of the proceeds of Amy's Blend whole bean coffee sales and associated merchandise will benefit Susan G. Komen For the Cure. Full Story

Latest sales & earnings for food related companies (Updated Daily)

Foodservice News

Tightening credit could make it difficult for restaurant franchisees to remodel existing locations and buy new restaurants, reported The Wall Street Journal. Tighter credit could also impede plans by restaurant operators to remodel existing stores, install new equipment, open new locations or convert existing company-owned stores to franchised locations, stated Sharon Zackfia, a restaurant industry analyst at brokerage William Blair & Co. Full Story (WSJ Subscription Required)

Wendy's/Arby's Group Inc.'s new CEO, Roland Smith, plans to target older customers, change its value menu and improve the freshness of some items now that the merger between the two companies is complete, Mr. Smith stated in an interview with The Wall Street Journal. Wendy's plans to change its value menu due to rising commodity costs. Also, Wendy's will be entering the breakfast business, as the company was serving breakfast at some locations, but has yet to hit on a successful strategy. Mr. Smith stated the company needs to reformulate some of its breakfast items and improve its coffee, reported Reuters. Full Story, Wendy's/Arby's Group Inc. Release

Krispy Kreme Doughnuts Inc. and El Pollo Loco Holdings must post healthy holiday sales, reported The Globe and Mail. "The whole restaurant industry is at risk because of decreased consumer spending, so any highly leveraged companies ... are at higher risk," according to El Pollo Loco CFO Joseph Stein. Full Story (Free Registration Required)

Whataburger acquired its largest franchisee, Barrand, Inc. The company has 47 Whataburger restaurants in Northeast Texas and the Florida Panhandle. Full Story

Hardee's introduced Little Thickburgers. The burgers are made with quarter pound Black Angus beef patties and sell for $1.99. Full Story

Health News

Honey can be effective in killing bacteria that cause chronic sinusitis, according to a study from the University of Ottawa, reported CBSNEWS.com. Full Story

Snack-sized quantities of walnuts slow cancer growth in mice, according to a Marshall University study published in the journal Nutrition and Cancer. The mice ate a diet in which 18.5% of the daily calories, the equivalent of two servings for humans, came from walnuts. Tumors in the walnut-fed group took twice as long to double in size as tumors in the control group, according to the study. Full Story

Washington News

Pierre Foods, Inc. filed a consensual Joint Plan of Reorganization and Disclosure Statement with the United States Bankruptcy Court for the District of Delaware. The Plan is supported by funds managed by Oaktree Capital Management L.P., the company's single largest creditor, and Pierre's Official Committee of Unsecured Creditors. Pierre will ask the Bankruptcy Court to confirm the plan in early December 2008, and hopes to emerge from bankruptcy shortly thereafter. Oaktree supplied the company's debtor-in-possession credit facility, and upon confirmation of the plan, funds managed by Oaktree will become the majority owner of Pierre. Full Story

Global News


Some European supermarkets are allocating less shelf space to international brands and more to store brands, in response to customers calling for cheaper groceries. In addition, some retailers are opening no-frills "hard discount" stores that display products in their cardboard delivery boxes. Store brands account for some 22% of sales in Europe, compared with 16% in the U.S., according to market-research firm Euromonitor International, reported The Wall Street Journal. Full Story (WSJ Subscription Required)

A number of UK dairy manufacturers will join forces as part of a European effort to improve the training and skills of their employees. Industry association Dairy UK says that Project Eden, a Europe-wide dairy education project, is targeting development of new qualifications and training programs that can provide a basis for skills accreditation across the bloc. The National Skills Academy for Food and Drink Manufacturing will be coordinating and overseeing the implementation of Project Eden over the next twelve months ahead of its expected launch in 2009. Full Story

ECONOMIC DOWNTURN PRESENTS OPPORTUNITIES & CHALLENGES FOR RETAILERS

The future of food retailing for the next three to five years will be dramatically affected by two major trends: food inflation and the emergence of small format stores, according to the annual Future of Food Retailing webinar presented by The Food Institute and Willard Bishop, which examined the state of the food and consumables retail industry in 2007 and beyond. Food price inflation will exceed current "conventional wisdom," and be a factor for three or more years, predicted Willard Bishop during the webinar. In fact, predictions about the rate of inflation have generally been underestimated. However, this food price inflation can benefit food retailers with winning shopper value equations and solid plans to take advantage. If you missed The Future of Food Retailing webinar and would like to purchase a recording, click here.


The British maker of Clover spread, Dairy Crest, is considering closing a factory to deal with difficult market conditions, reported BBC News. Full Story

Campbell Soup Company completed the sale of its Generale Condimentaire business to Lesieur, a company indirectly held by Sofiproteol, the financial arm of the French oilseed producer. Full Story

Dutch ingredients firm Ruitenberg acquired Crusty Products, adding a range of ready-to-use bakery fillings to its product offerings, reported Food Navigator Europe. Full Story

South Korean investigators found high levels of melamine in two more Chinese-made food products. The Korea Food and Drug Administration stated that melamine was found in Nabisco Ritz cracker cheese sandwiches and in rice crackers made by Danyang Day Bright Co, reported the International Herald Tribune. Full Story

Singapore found traces of melamine in five more Chinese-made food products, including the first non-dairy items that had milk as an ingredient, authorities claimed, reported Malaysia Star. Full Story

Market News

Red River Valley grower-shippers anticipate a difficult season. Trucks to get potatoes to market could be in short supply once again, and freight costs are making many shippers worried, reported The Packer Online. Full Story (Subscription Required)

California almond growers claim it is too early to tell if the crop will meet predictions. Harvest started later than usual, but since then weather has cooperated and harvest crews are working rapidly. If the weather holds, farmers will be out of their fields by November, reported California Farm Bureau.



The Port Orford Ocean Resource Team are proposing to turn Port Orford into Oregon's first marine reserve
, where no fishing will be allowed. Gov. Ted Kulongoski wants as many as nine reserves established in Oregon's territorial sea by 2011, reported OregonLive.com. Full Story (Free Registration Required)

The number of polluted "dead zones," areas of oxygen-starved water, in the world's oceans is rising fast and coastal fish stocks are more vulnerable to collapse than previously feared, according to research published in the journal Proceedings of the National Academy of Sciences, reported Reuters. Full Story

The Department of Commerce received requests to conduct administrative reviews of various antidumping and countervailing duty orders and findings with August anniversary dates. Full Notice

 

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News You Can Use

Register Today for the IGA USA Rally

IGA is now accepting registrations for the 2008 IGA USA Rally, to be held this Nov. 6-8 in Merrillville, Ind. Registration information is available on the Alliance site.

Are You Flying to the Rally? Reserve Transportation from the Airport Today!

Coach USA offers a daily shuttle service going from both Chicago's Midway and O'Hare Airports to Merrillville. Round trip fares from either airport are $43.00, which is less expensive than a one-way fare in a taxi cab.

To reserve seats on the busses, please visit http://www.coachusa.com/
ss.airport.asp and click on "Chicago Airport Express." Both lines have trips scheduled throughout the day. Should you have any questions about the service, please e-mail Communications Assistant Jane Gleason at jgleason@igainc.com, or call her at (773)695-2608

Reminder to all Alliance Members:
Visit the Alliance Site for a Global Summit Recap

A recap of the 2008 Global Summit in Carefree, Arizona, -- including information on our award winners, speaker and workshop presentations and photos - is available on the Alliance site.

Reminder to all Alliance Members:
IGA USA and the IGA Coca-Cola Institute Have Relocated

Please note our new address: 8745 W. Higgins Road, Suite 350 Chicago, IL 60631-2773.

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