November 07, 2008

 IGA USA Retailer of the Year Perspective

Susanville Supermarket IGA: Susanville Supermarket IGA Going the Extra Mile through Training

A message to the Alliance from...
2009 IGA USA Retailer of the Year
Rick Stewart
Owner, Susanville Supermarket IGA
Susanville, CA

In preparation for the 2009 Awards of Excellence Dinner Ceremony - to be held at the USA Rally in Merrillville, Ind., this Friday evening - the Perspective column for the remainder of the week will feature the IGA Brand-focused "best practices" of each of our three IGA USA Retailers of the Year. At the Awards Ceremony one of the three will be awarded the additional title of IGA USA International Retailer of the Year.

At Susanville Supermarket IGA, We believe that IGA Five Star excellence is achieved by hiring and nurturing excellent people and allowing them to perform exceptional work. We have created an outstanding community center by treating our employees as a family, and giving them the resources — through the IGA Coca-Cola Institute –that enable them to perform exceptional work.

We're very proud of the fact that our store leads the nation in Institute courses with 570 completed. Further, four of our employees are in the top 20 internationally, and our manager, Todd Eid, is ranked number one in the second quarter with 32 completed courses.

That said, I want to make it clear that completing Institute courses isn't a contest for us. We are avid participants because we truly believe that this resource has helped us advance the brand in our store by giving every employee the confidence they need to achieve and maintain the highest standards, and treat our customers with the personalized service they deserve.

At the end of the day, that's what IGA is all about...

Thanks,

Rick Stewart

 


Retail News


Wegmans will cut prices on hundreds of
dairy, meat, produce, frozen and bakery items in anticipation of lower food and shipping costs in 2009. Full Story

Retailers should "make friends with proactive shoppers," to better understand and spot emerging trends, stated Bill Bishop, chairman of Willard Bishop in a Supermarket News webinar, Adaptive Behavior for Reading and Responding to Customer Expectations. Mr. Bishop cited Dorothy Lane Market as an example of a retailer that has shoppers who "bring them examples of items they'd like [the retailer] to sell." Full Story

Manufacturer News

Higher feed costs for chickens, hogs and cattle, will lift U.S. food prices 7% in 2009, according to economists from the National Chicken Council and the consultancy Farm Econ. "The sizable increase in the cost of producing food has not been fully passed on to the consumer," said private consultant Bill Lapp, reported Reuters. Full Story The Oct. 27 Food Institute Report noted that wholesale food prices continue to increase more rapidly than retail. Full Story (FI Membership Required)

Pepsi South will build a $49 million 235,804-sq. ft. bottling facility in Hattiesburg, MS. The facility will bottle and distribute Pepsi products throughout the southern U.S. Pepsi South anticipates production beginning in late 2009, according to Hattiesburg American. Full Story

Kraft Foods Inc. will expand efforts to reach hungry families in America, delivering mobile pantries to New York, Chicago, San Antonio, Madison, WI, Central Valley, CA,Cincinnati and Newberry, SC. Full Story

Butterball LLC sold its "Longmont brand" to Sigma Alimentos, a Mexico-based producer and distributor of refrigerated and frozen foods, reported Boulder County Business Report. Full Story

Celsius Holdings, Inc is partnering with Polar Beverages to expand distribution throughout Massachusetts, Connecticut, Maine, Vermont, New Hampshire, parts of New York, and other areas. Full Story

Artisanal Premium Cheese is entering a new program to co-promote Artisanal Premium Cheeses at all 16 Viking Cooking Schools across the country. Seven Viking Cooking Schools already began scheduling classes featuring Artisanal Premium Cheeses. Full Story

Foodservice News

Salad Creations, VITAZEST Water and the Diabetes Research Institute Foundation partnered to create a diabetes-friendly, create-your-own-salad meal available in Salad Creations restaurants nationwide, reported EMaxHealth.com. Full Story

Desert Moon Fresh Mexican Grille is re-launching its franchise program. The first unit to open with an updated operating system will be in Franklin Township, NJ by the end of 2008, reported QSR Magazine. Full Story

Straw Hat Restaurants will open 42 locations in Arkansas, Arizona, Florida and Texas by the end of 2009, marking the chain's expansion to 100 locations nationwide. Full Story

Cupcake chain Sprinkles is keeping out of debt by using three strategies: do not borrow to open new stores, choose locations in affluent areas and draw crowds with word of mouth, reported The Dallas Morning News. Full Story (Free Registration Required)

Health News

A vitamin found in meat, fish and potatoes, B3, may help protect the brain from Alzheimer's disease and possibly boost memory in healthy people, according to a study published in The Journal of Neuroscience, reported BBC News. Full Story

A flavonol derived from French maritime pine bark, Pycnogenol, can reduce jet lag in passengers taking long haul flights. Pycnogenol is currently used in over 400 dietary supplements, multi-vitamins and health products, and research performed at G. D'Annunzio University in Pescara, Italy indicated that Pycnogenol lowered symptoms of jetlag, such as fatigue, headaches, and brain edema, reported NutraIngredients.com. Full Story

Washington News

New York City could become one of the first places in the U.S. to assess a plastic bag tax, following the lead of many European countries. Mayor Michael Bloomberg is calling for a six cent fee for each plastic bag needed at checkout counters. The move could generate some $16 million for the city, reported The New York Times On The Web. Full Story (Free Registration Required)

The Philadelphia City Council passed a menu labeling law that requires local units of restaurant chains with at least 15 stores nationwide to post calorie counts on menus and menu boards starting Jan. 1, 2010, reported The Philadelphia Inquirer. Full Story (Free Registration Required)

Global News

The European Parliament's vote supporting tighter pesticide usage by UK manufacturers will have serious implications for raw material supplies and prices, according to Callton Young, director of sustainability and competitiveness at the Food and Drink Federation, reported Food Production Daily. Full Story

Barry Callebaut is looking at smaller acquisitions, according to Chief Executive Patrick De Maeseneire. The company is interested in buying new technologies that it does not have and would not buy another brand, reported Reuters. Full Story

Leading UK supermarkets are seeking new sites in West Yorkshire, according to a survey by property agent King Sturge. Asda and other large retailers are looking to grow in the area, largely unrestrained by an economic recession as supermarket chains do not rely on bank funding and can finance expansion from their own coffers, reported The Huddersfield Daily Examiner. Full Story

Market News

The price of iceberg lettuce will likely stay in double digits due to lower acreage in California and Arizona growing regions according to grower-shippers. By Oct. 29, markets had begun to come down from their $20-plus highs, shippers claimed, but most expected them to stabilize again relatively quickly, or even climb back up, reported The Packer Online. Full Story (Subscription Required)

California farmers produced 11.8 million tons of processing tomatoes in 2008. The season ranks as the third best production year on record and produced a record average calculated yield of 43 tons per acre, according to the University of California. Full Story

Consumer Food Spending and the Changing Economy

Although the slumping economy is impacting the restaurant industry and restaurant growth is forecast at the lowest level since 1991, concepts that offer unique and resonating value equation can find success, noted Kevin Higar, Senior Manager of Technomic Inc. during the Consumer Spending and the Changing Economy webinar presented by Technomic Inc. and The Food Institute. Additionally, opportunities to increase menu prices do exist, as not all menu price elasticities are created equal. Meanwhile, supermarkets can benefit from trading down, noted Ron Paul, President of Technomic. If you missed the webiner, but would like to purchase a recording of the event, click here.


Starbucks plans to double its purchasing of Fairtrade coffee in 2009
. The company will buy 40 million-lbs. next year, making it the largest buyer of Fairtrade certified coffee in the world, reported Business Daily Africa. Full Story

U.S. exports of beef and pork will face a difficult year due to limited credit availability, volatile currency exchange rates and global economic uncertainty, reported AgWeb.com. Full Story

Washington state expects to have an apple crop for fresh sale of nearly 109 million boxes. Should the state's warehouses pack and sell that many apples, the crop will outstrip the existing record of 105 million boxes from the 2004 crop. The projected crop, based on a review of fruit in storage on Nov. 1, is about 8 million boxes larger than the August estimate, according to Yakima-Herald-Republic. Full Story

Argentine Citrus production for 2009 is estimated to increase to 3.04 million metric tons, as larger production of all four types of citrus is expected due to better weather conditions than for the 2008 crop. Lemon exports are forecast to decrease as production in major competing countries is expected to increase, and exports as well. FAS Report

J.P. Veggies Inc., doing business as VeggieLand, acquired the Franklin Farms brand of vegetarian products, reported The Produce News. Full Story

International Trade Administration issued the preliminary results and a partial rescission of the Antidumping Duty Administrative Review of the Sixth Administrative Review of honey from China. Full Notice

 

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Register Today for the IGA USA Rally

IGA is now accepting registrations for the 2008 IGA USA Rally, to be held this Nov. 6-8 in Merrillville, Ind. Registration information is available on the Alliance site.

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Coach USA offers a daily shuttle service going from both Chicago's Midway and O'Hare Airports to Merrillville. Round trip fares from either airport are $43.00, which is less expensive than a one-way fare in a taxi cab.

To reserve seats on the busses, please visit http://www.coachusa.com/
ss.airport.asp and click on "Chicago Airport Express." Both lines have trips scheduled throughout the day. Should you have any questions about the service, please e-mail Communications Assistant Jane Gleason at jgleason@igainc.com, or call her at (773)695-2608

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