The Resource Center is an online collection of training materials, reference documentation, and assessment tools available to owners and managers. This valuable resource contains more than 3,000 pages. Access is granted as part of the registration to the Institute.

Training Manual

The Training Manual contains information about the best operation practices for each department in a supermarket. To meet the fast-changing needs of the modern global marketplace, the Training Manual is organized into sections to permit immediate updating as new products, technologies, methods, and operating policies and procedures come into practice within the industry. Topics include: Produce Department, Meat Department, Financial Management, and Industry Facts and Figures.

Human Resources

The IGA Coca-Cola Institute offers a broad scope of job descriptions specific to each department, including Produce Manager, Cashier–Checker, Front-End Supervisor, and Store Manager. The hiring sections cover tools and tips to select the right candidate for your store. They include Description of Employee Attitudes and Skills, Recruiting, Training, and Leadership.

Industry Presentations

This section has presentations from the IGA Global Summit where you can learn how to stand out among competitors, industry innovative information, consumer research (branding), and much more.

Articles

Articles written by or about are featured here. A person can read articles published in the IGA Grocergram Quarterly or other print media.

Support Materials

Support materials consists of information about the Institute and information that helps better your online learning experience and store.