Day 1:  To Lower Prices or Raise Standards?

Early Bird Session: A BIG WELCOME to Supermarket Management Class 2.0

1. Strategic Planning: Identifying and Developing Distinctive Points of Difference
2. Creating a Great First and Lasting Impression
3. Merchandising Magic 3.0 - The 5 Key Merchandising Principles
4. In Search of Freshness: The Great Differentiator
5. Recruiting Strategies...What You Don't Know Could Really Hurt You! - Deb Keller
6. Crafting a SMARRTEST Goal: Let’s end day one with another plan to improve!

Evening Activity: Group Assignment: Read Supermarket Rules...Pick 5 Favorites
Please read Supermarket Rules (book provided) and select your five favorite
rules which you’ll adopt. Estimated time to complete (ETC = 2 hours).

 
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Day 2: Building Sales, Controlling Costs!

Early Bird Session: "Drilling Down for More Sales Dollars"

1. Supermarket Rules (52 of them!)
2. Resuscitating Center Store Sales. It’s Not Too Late!
3. Asset Protection: The Art and Science – Bill Alford/Joe Laufenberg
4. Why You Might Be Spending Too Much – Mitch Fairfield
5. Crafting a SMARRTEST Goal: Let’s end day two with a plan to improve!

Evening Activity: “Tour of Stores in Downtown Chicago”
Your team will be given a map of downtown Chicago where you will visit at least three of the five stores highlighted.
After the tour, your group will agree on the one, best “Take-Away” and share it with all of us in the morning.

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Day 3: The Power of Passionate People

Early Bird Session:  Creating a Cost-Effective Employee Orientation Program

1. Am I the Leader I Need to Be?
2. Employee Retention Rules...Sneak peek into Harold's New Book
3. "Creating your Listening Culture" - Doug Madenberg
4. Achieving Superior Customer Relations with Engaged Employees
5. Crafting a SMARRTEST Goal:  Let’s end day three with another plan to improve!

Evening Activity: Share your SMARRTEST Goals with each other
During this 90-minute assignment, you will identify your Top Two “Take-Aways” from our first two days together.
You will then begin to draft a SMARRTEST Goal for each of them.

 
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Day 4: Creating a ‘Yearn to Learn’ Culture in Your Company

“Culture is not the most important thing, it’s the only thing” – Costco’s co-founder, Jim Sinegal 

1. Early Bird Session: Time Management Techniques.."It's about Time"
2. Creating a Positive Work Culture/Enhancing Employee Performance
3. Working and Learning with New Technologies – The Role of Middle Managers
4. Flatter Organizations, Smaller Budgets and Lifelong Learning
5. Strategies to Improve Retention – How to Optimize the Formation of Memory
6. Best Practices in E-Learning for the Supermarket Industry

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Who Should Attend?

 
1. CEOs desiring to stay fresh.
 
2. Store Operations Executives looking for alternative solutions.
 
3. Merchandisers trying to complete the puzzle.
 
4. Successful Store Managers in search of a greater understanding.
 
5. New Store Managers looking for a major head start.
 
6. Department Managers with experience in at least three departments.

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Registration + Pricing

Because each day is designed as a stand-alone event, we are offering a per day price of $395. Attend for all four days for $1,295. The price includes all materials, refreshments and daily lunches. Does not include travel, hotel or other meals. 

Group Discount:  Send 8 and the 9th participant is free.

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